FAQ

How can I register myself at Art Some Craft.com?

You can register yourself by clicking the “ Account” link provided at the top right hand corner of our home page. Click on Create Account Button and fill in your details including password . Then click on the register button . After that again click on the Account link and fill in the other details like contact number , shipping address and billing address etc.

How can I login at Art Some Craft.com?

If you are a registered user then login at our website with your registered email id and password by clicking the “Account” link provided at the top right hand corner of our home page.

From where can I change my contact details or password?

Sign in at artsomecraft.com and go to " Account". You can edit your contact details and change your password over there.

What should I do if I forget my password?

Go to the Account link and then click the "forgotten password?" link. It will then ask you for your email id. Kindly provide your email id with which you have registered at ArtSomeCraft. An email will be sent to your email id to reset your password.

Is the Payment System secured?

Yes, shopping at artsomecraft.com is 100% safe. All the online payments are made through payment gateway provided by CC-Avenue which is the best and secure online payment gateway.

What is the Process at Payment like at Art Some Craft.com?

  1. You Click on Checkout Button anytime by clicking on the cart icon or clicking the "Go to Cart Button"
  2. You are taken to the Secure Payments Page
  3. You Pay through your Debit Card / Credit Card / Netbanking
  4. On Successful Payment you are redirected back to Art Some Craft (Do not Refresh/close window at this stage as it can take some time)
  5. Once back to Art Some Craft a confirmation email is generated and your order is marked as pending.

Which Bank's Debit Cards are supported?

All Visa/Master/Maestro/Rupay Debit cards are accepted.

Payment through Internet Banking can be done through which banks?

We accept payment through Internet Banking of major banks.

Is the EMI option available?

No, currently EMI option is not available but you can always use your credit card EMI option.

What should I do if my payment fails?

In case of successful payment, you will receive an email confirmation from ArtSomeCraft.

In case of payment failure, please retry ensuring:
Information passed on to payment gateway is accurate ie. account details, billing address, password(in case net banking)
Your internet connection is not disrupted in the process.

If your account has been debited after a payment failure, it will be rolled back within 3 working days. You can get in touch by writing an email on info@artsomecraft.com for any clarifications.

Is Cash-on-Delivery available (COD)?

No, we do not dispatch orders for cash-on-delivery (COD)

Do ArtSomeCraft ship internationally?

ArtSomeCraft provides products for delivery within India only.

Which all cities are currently catered by ArtSomeCraft?

ArtSomeCraft offers pan-India shipping services. In locations where no courier service is available we will ship through Indian Post ( this may take a few days more).

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